Support

Write to carlos@intdesign.jp and a person answers.

She does not show up

Check that Kenko is connected in your ChatGPT plugins, then say her name in your message, for example "Kenko, ask me which one to pick".

Nothing happens when I tap

Wait until ChatGPT has finished writing its reply, then tap again. A card that already says "answered" will not send twice.

I hear nothing, or too much

Her sounds only play after a tap. The speaker button at the top of her card mutes her.

My ticks are gone

Ticks belong to the card they were made on. If you ask for a new list, press "Send progress to the chat" first so ChatGPT knows where you are.

Remove Kenko

Open your ChatGPT plugin settings and disconnect Kenko. There is nothing else to delete, because she stores nothing.